Contractbook automated the legal processes at MuteBox

MuteBox is a company that builds sound-isolated phone booths and meeting rooms that other companies can either buy or rent for their offices. Before using Contractbook, Christian, their CMO, would have to create manually, fill out, and send their rent agreements every time they received an inquiry in their webshop. The customer would then have to print the contract, sign it, and return it, which caused friction, delayed the process, and made them vulnerable to human errors in the arrangements.

“Back-and-forth emails were holding us back,” says Christian Toft Bach, CMO at MuteBox.

They, therefore, decided to use Contrackbook, which quickly automated their processes. But only until Contractbook came along and automated their workflow. Whenever an order is generated in their Shopify account, a rent agreement containing the same consistent legal content and the customer’s data are autogenerated in Contractbook. Along with it comes a Trello-card that notifies Christian about his contract review. After he has reviewed the deal, he can send it for signature with Contractbook and have a signed copy just minutes later. A process that used to take 15 minutes now takes 2-3 minutes.

"We miss 0% of our deals, save 80% of our time, and our contracts are 100% correct," says Christian Toft Bach.

Christian is also glad that he no longer has to spend a lot of time on manual contract tasks but can now focus on more creative tasks instead.

“Document automation allows me to forget about paperwork and instead focus on growing the business,” he says.

Furthermore, as the content is consistent, and the customer data is automatically pre-filled, Christian now has a 100% foolproof process. No risks or liabilities are associated with human errors in this legal work.

If you create a profile on kompasbank navigator, you get the first 3 months free at Contractbook.